I build successful, collaborative, and happy design teams.
Recent Professional Experience
Design Manager, CrowdStrike
Now in my second term at CrowdStrike, I focus on building strong teams and a culture that holds up under pressure. That means developing clear career paths, coaching designers through ambiguity, and setting straightforward expectations around ownership and outcomes. I lead cross-functional, multi-quarter initiatives that span departments, helping teams align and execute without losing sight of the user. I also invest in design operations—establishing goals, metrics, and scalable processes, including the practical use of agentic AI to improve quality and speed.
Principal Product Designer, JumpCloud
At JumpCloud, I led the department’s design vision and feature roadmap in close partnership with the VP of UX. The work resulted in the launch of key capabilities that improved acquisition and retention within a high-value customer segment, and helped clarify how design could drive product strategy at scale.
Design Manager, CrowdStrike
In my earlier role at CrowdStrike, I founded and led the marketplace design program as a strategic initiative within engineering. I managed a multi-disciplinary team, improved operational efficiency, launched new marketplace functionality, and guided significant platform enhancements across the ecosystem.
Senior UX Manager, Quest Software
At Quest Software, I led a globally distributed team of designers across a broad product portfolio. I focused on modernizing UX operations, setting measurable goals, and helping teams work more effectively across regions, products, and constraints.
Below are selected examples of projects I’ve delivered.
Check out this project.
I built a full-scale user research program for a B2B SaaS platform which drove increased retention, CSAT, and accessibility.
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24060!
Converting trial users to paying customers.
My work on CrowdStrike’s user onboarding experience improved trial-to-paid conversion by double digits.
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24060!