With 15+ years in design leadership, I've had a lot of success building successful, collaborative, and happy design teams. I’m a natural at working with different people and across various disciplines to create Agile user-centered design programs that deliver results.
What I’m most stoked about?
The way I lead people – it's all about empathy and creating a team vibe that's collaborative, supportive, and mutually successful.
Below are selected examples of projects I’ve delivered.
How might we increase customer acquisition? An answer.
This project was a large-scale research and design effort I led for Quest’s flagship software tool, Toad for Oracle. I directed a multi-discipline team to analyze and optimize our primary acquisition funnel.
Check out this project.
I built a full-scale user research program for a B2B SaaS platform which drove increased retention, CSAT, and accessibility.
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24060!
Converting trial users to paying customers.
My work on CrowdStrike’s user onboarding experience improved trial-to-paid conversion by double digits.
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24060!
Recent Professional Experience
Principal Product Designer, JumpCloud
Spearheaded the departmental design vision and actionable feature roadmap, reporting directly to the VP of UX. This effort culminated in the successful launch of pivotal features that significantly boosted acquisition and retention within a high-value customer segment and showcased strategic leadership in product development.
Design Manager, CrowdStrike
Established and led CrowdStrike's marketplace design program as a strategic initiative under the VP of Engineering, managing a multi-disciplinary design team. Achieved operational efficiency improvements, launched new marketplace functionality, and oversaw large-scale platform enhancements.
Sr. UX Manager, Quest Software
Directed a 12-person global experience design team, optimizing resources, setting measurable goals, and modernizing UX design operations across Quest's global product portfolio